I have a working computer that uses a USB printer, and it was attached to one specific USB port. I moved the computer and reattached the USB dongle to a different usb port and now the web platform we use doesn't perform scanning. The printer works and scans fine, but the web platform we use must be hard coded to a specific USB port. Is there a log to check this?
sudo usb_printerid /dev/usb/lp0 GET_DEVICE_ID string: MFG:EPSON;CMD:ESCPL2,BDC,D4,D4PX,ESCPR1;MDL:Stylus DX4000;CLS:PRINTER;DES:EPSON Stylus DX4000
The pc is at a remote location.