Ask Ubuntu is a question and answer site for Ubuntu users and developers. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I can't hear ANY sounds whether I try to listen to music, movies, or YouTube.

My headphones are okay with Windows so please help me troubleshoot my Ubuntu set-up.

share|improve this question
Are you dual-booting or doing the Wubi thing? – user25656 Feb 16 '13 at 7:54

Do you see that sound icon at the top right-hand corner of the screen? Click on it, and at the bottom of the menu that drops down, there's one labeled "Sound Settings..." Click on it. Check how many devices there are on the "Output" tab. See if changing devices helps.

enter image description here

If it does, congratulations, if it doesn't, change back to the original one, and keep reading.

On the "Mode" settings, there is a dropdown menu for different profiles for the selected current device. Choose another profile (e..g "Ananlog Stereo Output") until you can hear the sound appropriately on the "Test Speakers" button below that.

Remember that there's no need to click "Apply" or "OK" in Ubuntu. As soon as you change something, it's applied.

If you still hear no sound you may need to install and run pavucontrol Install pavucontrol for more options on output profiles:

enter image description here

If there still is no sound you may need to run alsamixer in a terminal to unmute the desired output device.

share|improve this answer
There is no "Hardware" tab in 12.04. – Takkat Feb 16 '13 at 9:19
Interesting. I have it. Do you think it has anything to do with the fact that I use gnome-panel? – Reid Feb 16 '13 at 9:52
Yeah, this may be the case, I added the shots from 12.04 default to avoid confusion. – Takkat Feb 16 '13 at 10:39

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.