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I had a document that was synchronised by Ubuntu One. I edited it yesterday, but when I opened it today it was a month old version.

What can I do to recover my work?

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This is a complaint/support request rather than a question. – psusi Feb 8 '11 at 4:37
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It is clearly a question. Sure, it is a support request too, but it still is a question, and having a good answer here can help not only the OP, but future people who experiment this problem. Unluckily I don't know nothing about Ubuntu One. – Javier Rivera Feb 8 '11 at 8:25
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Upppssss... yes it was a complaint, it's because of dv3500 edit that it's a question now. Sometime I miss to be able to award rep for editing. Great work ;). – Javier Rivera Feb 8 '11 at 8:27

1 Answer

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Occasionally when you edit a document that is being synchronized by Ubuntu One the program that does the synchronization doesn't realize what's going on (that you're editing a file), and sees the new versions on the server as conflicting with the changes you have made locally. This is a bug, and I believe it is fixed (the person who would know is not working today, and I can't find the bug; I'll edit this answer when I get the info), but in any case, none of your work should be lost: when the situation arises, your document should be simply renamed. You should find that there are a bunch of files that start with the same name as your document, and have a .u1conflict and a number added at the end. The largest number would correspond to the last version of your file.

If this is not the case, and you can't find any .u1conflict files, please file a bug. Please set the Importance to Critical, assign it to me, and add a comment to this answer with the bug number, just to make sure.

Thank you.

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