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I recently upgraded from Tata Photon+ to Tata Docomo Photon 3G, however Ubuntu is not recognizing the device itself. I tried manually adding the device in Mobile Broadband section, using different APNs and Service provider names as suggested in few earlier questions. The device is ZTE MF 190 (hsupa). What do i do?

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We apologize for the inconvenience caused to you. Kindly provide us your Tata Photon details and your contact number so that we can get in touch with you. Also you can Call us at 1800-266-121 (Toll Free) to speak with our Customer Care executive. –  user129468 Feb 8 '13 at 10:21
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Are you sure that ubuntu doesn't recognize the device at all? Post the output of dmesg | tail after inserting the device. –  nikhil Feb 8 '13 at 10:42
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@TataDOCOMO Customer care is not at all helpful with respect to postpaid connections. It took me 2 days and multiple calls just to know the process of getting a connection activated. –  AsheeshR Feb 16 '13 at 8:18
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@TataDOCOMO if you provide support for Ubuntu, why not leave instructions to help any of your users that find this post, otherwise just dropping a phone number, is painting a very poor image of your company. –  Mateo Feb 16 '13 at 18:59
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Is there any update to this? Tata Photon 3G is not working on my ubuntu device. The interesting part is Reliance 3G(same model dongle) works brilliantly without any problems. –  Tojo Chacko Jun 8 '13 at 10:08
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protected by Community Mar 17 '13 at 10:00

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