I have a Samsung laptop which received a bump yesterday. After that, the system doesn't load the Windows (Vista), the screen remains black, doesn't boot.
I burn a LiveCD with Ubuntu to try to back up my data, but was unsuccessful. My hard drive has two partitions: the main (C:) which has Windows and all my documents, and one another (D:) which I have some documents and files. This partition (D:) is right, I can mount it. I did a back up that files were there, really I want to recover 2 folders (30 mb, no more).
But I really want to do back up some folders which are in C: partition, but when a I try to mount I receive the message:
Error mounting /dev/sda2 at /media/ubuntu/C06E17086E16F6BE: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=999,gid=999,dmask=0077,fmask=0177" "/dev/sda2" "/media/ubuntu/C06E17086E16F6BE"' exited with non-zero exit status 13: ntfs_attr_pread_i: ntfs_pread failed: Input/output error Failed to read NTFS $Bitmap: Input/output error NTFS is either inconsistent, or there is a hardware fault, or it's a SoftRAID/FakeRAID hardware.
In the first case run chkdsk /f on Windows then reboot into Windows twice. The usage of the /f parameter is very important! If the device is a SoftRAID/FakeRAID then first activate it and mount a different device under the /dev/mapper/ directory, (e.g. /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation for more details.
and now, I do not know how to proceed.
Please, does somebody know how to do?