Ask Ubuntu is a question and answer site for Ubuntu users and developers. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

The message that I get is: C;\docu~1\user\locals~1\temp\wubi12.10rev273log

By opening this text file, I read that some picture could not be loaded.

What am I to do? Stay on Windows?

share|improve this question

The file is probably saying the Ubuntu ISO image could not be loaded. That kind of image is not a picture--it is a representation of data on a disk.

You have two options:

  1. Investigate why the problem is happening and fix the cause.
  2. Work around the problem.

For 1, you need to provide much more information:

  • The complete and exact error message.
  • The entire text from the log file (can be provided at if it's too big to include in your question).

Feel free to provide that information by editing your question. However, you may be able to work around the problem:

  1. Download the appropriate ISO image. Go to the Ubuntu website and click the option to download Ubuntu. Get the regular version, not the Windows installer.
  2. Put the big file (the ISO image) you downloaded in a folder. Put wubi.exe (the Windows installer) in the folder too. Don't have anything else in the folder.
  3. Run wubi.exe (the one in that folder). It will automatically identify the ISO image and use it, so it won't have to download a new one.

Make sure to get the same version of Ubuntu that you specified when you downloaded the Windows installer (for example, if you downloaded the Windows installer for Ubuntu 12.10, make sure to get a 12.10 ISO as well).

If you are already doing this, or if you downloaded an ISO image and burned it to a CD/DVD or wrote it to a USB flash drive and are attempting to install installing Wubi (i.e., Ubuntu with the Windows installer) off the CD/DVD/USB, then probably:

  • the ISO image you downloaded is bad, perhaps corrupted during download (MD5 test it and if it's bad download a new one), or
  • the burn/write was bad and your CD/DVD/USB is corrupted (try writing it again).
share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.