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I paid for two music downloads from ubuntu one music.

They charged me of course. And guess what? No sign if either soundfile anywhere on the computer. Did a search of the home folder.

They're not in the music or ubuntu one folder, I looked. Help, anybody? thanks Marc

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closed as off topic by Eric Carvalho, Ringtail, Tom Brossman, qbi, Jorge Castro Jan 23 '13 at 22:34

Questions on Ask Ubuntu are expected to relate to Ubuntu within the scope defined by the community. Consider editing the question or leaving comments for improvement if you believe the question can be reworded to fit within the scope. Read more about reopening questions here.If this question can be reworded to fit the rules in the help center, please edit the question.

From the Ubuntu One FAQ.

Check for it.

To make them download automatically, make sure the "Purchased Music" folder is checked in the "folders" tab of the Ubuntu One application.

If they're not in and/or they don't automatically download after you've told it to, then contact Ubuntu support.

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@user125241 If this doesn't solve your problem, your best bet will be to use Ubuntu One support. – Eliah Kagan Jan 23 '13 at 8:57

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