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I paid for two music downloads from ubuntu one music.

They charged me of course. And guess what? No sign if either soundfile anywhere on the computer. Did a search of the home folder.

They're not in the music or ubuntu one folder, I looked. Help, anybody? thanks Marc

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closed as off topic by Eric Carvalho, Ringtail, Tom Brossman, qbi, Jorge Castro Jan 23 '13 at 22:34

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1 Answer 1

From the Ubuntu One FAQ.

Check https://one.ubuntu.com/files for it.

To make them download automatically, make sure the "Purchased Music" folder is checked in the "folders" tab of the Ubuntu One application.

If they're not in one.ubuntu.com/files and/or they don't automatically download after you've told it to, then contact Ubuntu support.

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@user125241 If this doesn't solve your problem, your best bet will be to use Ubuntu One support. –  Eliah Kagan Jan 23 '13 at 8:57
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