Ask Ubuntu is a question and answer site for Ubuntu users and developers. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I'm using Empathy on Ubuntu 12.04 (32 bits) to connect to "people near me", gtalk and facebook. I've been using it for about 2 weeks with no issues.

Then suddenly today the facebook account started dropping, disconnecting and reconnecting all the time. It does connect to facebook (I've found lots of other questions here but it's for people who can't connect -- I can connect and see the logged in users)

After about 20 or 30 seconds it gets disconnected, shows up a "reconnect / edit account" button on the top of the contacts list. If I either press "reconnect" or don't press it, it keeps retrying, getting reconnected, then dropping connection after a few seconds.

I have removed the account and created a new one. It appeared to have worked for about five minutes, then the issue reappeared.

enter image description here

share|improve this question
This conversation on AU chat suggest some possible causes:… – That Brazilian Guy Jan 13 '13 at 18:22
up vote 0 down vote accepted

After a couple days, the functionality was restored without any action from my part. I haven't even logged in on the site as suggested by other users.

It's been working fine since yesterday. It suggests the issue was caused by some factor outside my network, probably on the facebook servers.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.