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after a new installation of ubuntu 12.04 I can't see my devices on ubuntu one any more. On my laptop all devices are displayed but not on my PC. I got 20 GB of storage this addional storage is gone too together with my purchased music. Any idea to solve this? Thank's a lot!

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2 Answers 2

If you have lost space, I highly recommend that you contact Ubuntu One here. However, if the free space you lost was gained through the referrals program, Canonical is aware of the issue, and is working to resolve it.

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It sounds like you created a new account, rather than signing into your existing account, with your new install. You should use https://one.ubuntu.com/help/contact/ to get support to help you resolve the problem.

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