Ask Ubuntu is a question and answer site for Ubuntu users and developers. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

after a new installation of ubuntu 12.04 I can't see my devices on ubuntu one any more. On my laptop all devices are displayed but not on my PC. I got 20 GB of storage this addional storage is gone too together with my purchased music. Any idea to solve this? Thank's a lot!

share|improve this question

If you have lost space, I highly recommend that you contact Ubuntu One here. However, if the free space you lost was gained through the referrals program, Canonical is aware of the issue, and is working to resolve it.

share|improve this answer

It sounds like you created a new account, rather than signing into your existing account, with your new install. You should use to get support to help you resolve the problem.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.