Documents queue to shared printer but won't print

Question

I have an HP Desk Jet 3650 printer on a Windows 7 laptop, which is shared with my Ubuntu 12.04 desktop. The Ubuntu machine can see the printer and sends files to it, but the files only queue and won't print.

Answer 1

Are you connecting to the printer using from the network like //COMPUTER-NAME/PRINTER-NAME ?

I had the same issue with print jobs not printing wirelessly to my shared printer HP K550 connected to my desktop pc running Windows 7. I first attempted to access the printer using //COMPUTER-NAME/PRINTER-NAME . I could see the printer but nothing would print. I then changed the path to //xx.xx.xx.xx/PRINTER-NAME (where xx.xx.xx.xx is you IP address of the computer the printer is connected to). Now it prints fine.

My printer Settings are below and are based on a HP K550: Device URI: smb://192.168.1.3/HP_K550 Make and Model: HP Officejet Pro k550, hpcups 3.12.6

Answer 2

1. Goto Page preview
2. Select print from printer icon

After that It will be ok and you will can print again from the main Print option