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For some reason, maybe because of a manual shutdown of my computer, update manager has stopped working. When I hit the "Update" button, the program freezes, turns grey, and I get a "Report a problem" pop-up. The only way to exit it from there is with gnome-system-monitor or xkill. I can still preform upgrades through apt-get. It is, however, annoying, because not only does this affect update-manager, but I cannot install programs from ubuntu software center. I started update-manager from terminal. Here is the output:

ryansw@RPC1:~$ update-manager
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/defer/__init__.py", line 475, in _inline_callbacks
    result = gen.send(result)
  File "/usr/lib/python2.7/dist-packages/aptdaemon/client.py", line 1622, in _run_transaction_helper
    daemon = get_aptdaemon(self.bus)
  File "/usr/lib/python2.7/dist-packages/aptdaemon/client.py", line 1696, in get_aptdaemon
    False),
  File "/usr/lib/python2.7/dist-packages/dbus/bus.py", line 241, in get_object
    follow_name_owner_changes=follow_name_owner_changes)
  File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 248, in __init__
    self._named_service = conn.activate_name_owner(bus_name)
  File "/usr/lib/python2.7/dist-packages/dbus/bus.py", line 180, in activate_name_owner
    self.start_service_by_name(bus_name)
  File "/usr/lib/python2.7/dist-packages/dbus/bus.py", line 278, in start_service_by_name
    'su', (bus_name, flags)))
  File "/usr/lib/python2.7/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/defer/__init__.py", line 475, in _inline_callbacks
    result = gen.send(result)
  File "/usr/lib/python2.7/dist-packages/aptdaemon/client.py", line 1622, in _run_transaction_helper
    daemon = get_aptdaemon(self.bus)
  File "/usr/lib/python2.7/dist-packages/aptdaemon/client.py", line 1696, in get_aptdaemon
    False),
  File "/usr/lib/python2.7/dist-packages/dbus/bus.py", line 241, in get_object
    follow_name_owner_changes=follow_name_owner_changes)
  File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 248, in __init__
    self._named_service = conn.activate_name_owner(bus_name)
  File "/usr/lib/python2.7/dist-packages/dbus/bus.py", line 180, in activate_name_owner
    self.start_service_by_name(bus_name)
  File "/usr/lib/python2.7/dist-packages/dbus/bus.py", line 278, in start_service_by_name
    'su', (bus_name, flags)))
  File "/usr/lib/python2.7/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/defer/__init__.py", line 473, in _inline_callbacks
    result = gen.throw(result.type, result.value, result.traceback)
  File "/usr/lib/python2.7/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py", line 52, in commit
    downgrade, defer=True)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1

Thanks in advance. :)

share|improve this question
    
Try the command-line update instead. Type: sudo apt-get update && sudo apt-get upgrade Report what error this reports, by adding to your question. –  david6 Dec 8 '12 at 20:46
    
"sudo apt-get update && sudo apt-get urgrade" installs updates just fine. The problem appears to be with the update-manager and software-center –  Ryan White Dec 8 '12 at 23:03
    
This question should instead be filed as a bug report, and as such is off-topic, thanks! Instructions on filing a bug report are here. –  Jorge Castro Dec 17 '12 at 20:13
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closed as off topic by Jorge Castro, Ringtail, hhlp, fossfreedom Dec 18 '12 at 13:05

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