Tell me more ×
Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free, no registration required.
up vote 1 down vote favorite

I have a Logitech MX5000 keyboard/mouse combo. I'm using the Logitech Bluetooth dongle, and I use it in USB emulation mode (not native bluetooth).

I tried to install Ubuntu 10.04 using WUBI. After the Ubuntu setup started natively, the keyboard and mouse refuse to work.

I have no other keyboards or mice around. I tried unplugging and re-plugging the USB dongle to make sure it's in USB mode and not bluetooth, but when I do that the keyboard refuses to re-pair with the dongle (using the connect buttons). Rebooting into Windows 7 and the keyboard/mouse instantly come back.

Any ideas how I can get Ubuntu 10.04 installed?

share|improve this question
I had this problem on a Dell Inspiron 2650 when installing 10.10, with the internal keyboard/touchpad combo. Still having trouble with it, in fact. askubuntu.com/questions/16813/… – dgw Dec 16 '10 at 1:53

closed as too localized by Luis Alvarado♦ Mar 14 at 17:04

This question is unlikely to help any future visitors; it is only relevant to a small geographic area, a specific moment in time, or an extraordinarily narrow situation that is not generally applicable to the worldwide audience of the internet. For help making this question more broadly applicable, see the FAQ.

2 Answers

up vote 2 down vote

Unfortunately, I don't know what the problem is but I did come across this program called HIDpoint which is a configuration program for a variety of Logitech input devices (and a couple of others). I can't say if it will help with your issue, but I thought it might be worth investigating if nothing else is working.

HIDpoint's supported devices page lists a Logitech MX5000 keyboard but I don't see an MX5000 mouse there. The download page says that it supports Ubuntu 10.04 and Ubuntu 10.04 64bit.

share|improve this answer
The mouse is an MX3100 (which shipped standard with the MX5000 keyboard bundle). However - how do I get it installed? I can't even install Ubuntu because of the lack of keyboard and mouse support. – Mark Henderson Aug 14 '10 at 11:26
@Farseeker Sorry, I misunderstood that detail. I looked on Launchpad and apparently this is a known issue, but unfortunately all the workarounds I found require a spare keyboard (which you don't have). Does it make a difference if you plug the dongle into a different USB port when you reset it? – moberley Aug 14 '10 at 12:23
1  
I know it doesn't help you (because it requires another keyboard) but here is the bug workaround for 10.04 that I found bugs.launchpad.net/ubuntu/+source/bluez/+bug/318465/comments/31 – moberley Aug 14 '10 at 12:24
@Moberly, all good. I'll grab a spare keyboard from work on Monday and use that :) THe USB port makes no difference. – Mark Henderson Aug 14 '10 at 22:14
up vote 0 down vote

I had the same problem with this desktop around Ubuntu 8.10. The workaround was to uninstall bluez-utils (I think, or bluetooth completely). This made it work, but I eventually put it on ebay and bought a mx1000 with a standard keyboard.

share|improve this answer

Not the answer you're looking for? Browse other questions tagged or ask your own question.