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I have an accounting software that runs on Windows and (as per the advice of the user support) Ubuntu. The software comes with a USB dongle which is required to run the software.

My problem is that Ubuntu doesn't recognise the dongle at all, even though I can see the device listed in lsusb command.

Help, anyone?

Thanks, Josh

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If it needs a USB device driver for Windows, it may need USB-modeswitch settings for Ubuntu. – david6 Dec 4 '12 at 2:29

May be your application has no access rights to that USB? Try setting 0666 on its file in /dev once. No matter the result, don't forget to turn it back as it is a security flaw.

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