Ask Ubuntu is a question and answer site for Ubuntu users and developers. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I expect the "envelope" from the messaging menu to turn blue only where there is a pending notification (like a new mail or a new IM message). When I click it, I usually see from which app the notification come from.

Sometime, the envelope turn blue, but there is no notification. When I click the envelope, I don't see any app with notifications pending. I can "clean" the notifications to change the color to white, but the envelope will turn blue again after some minutes.

The only solution I found is to reboot the computer...

Is it a known bug? There is a way to get the application that send this notification? I didn't find anything about that after a Google search.

  • I still didn't find way to get a "debug view" of the messaging menu. I found dbus-monitor but this just spam too much and I can't find anything useful from that.

  • Seem like I'm missing some messages from Pidgin (xmpp). I'm thinking that the messaging icon become blue to warn me a new message was received, but Pidgin fails to show me that message.

share|improve this question

I think I found the problem. Even if I already uninstalled empathy app, the framework telepathy was still running in the background, so I had 2 connections opened on the xmpp server...

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.