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Has anyone seen the Netflix DRM error described below? If so, is there a way around it?

To attempt to solve the problem of viewing Netflix on Ubuntu, I have created a virtual machine running Windows 7. This approach has been suggested in the answers to Is there a way to stream Netflix? and can be seen working in this video.

I am running Ubuntu 12.10, VirtualBox 14.1.18, Windows 7, and Firefox 16.0.2. I am able to login to Netflix, select a show to watch, and see the show start to load, but then I get the following error.

enter image description here


The solution is on the link provided by bford16.

Remove/rename the mspr.hds file.

Windows 7 location:


Windows XP location:

C:\Documents and Settings\All Users\Application Data\Microsoft\PlayReady\mspr.hds
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closed as off topic by fossfreedom Nov 10 '12 at 8:14

Questions on Ask Ubuntu are expected to relate to Ubuntu within the scope defined by the community. Consider editing the question or leaving comments for improvement if you believe the question can be reworded to fit within the scope. Read more about reopening questions here.If this question can be reworded to fit the rules in the help center, please edit the question.

@fossfreedom, I just reviewed the FAQ to try to understand why you voted to close my question. Based on my understanding of the FAQ, my question is on topic. How would you suggest I modify the question to make it on topic, or on which stack exchange site should I post this question? – Richard Povinelli Nov 10 '12 at 19:22
This is off-topic as per Meta ( - i.e. this is an issue with Windows running within Virtualbox - this is not related to Ubuntu since ubuntu is just the host - its the windows guest at issue. This would be more suited to SuperUser. – fossfreedom Nov 10 '12 at 20:51
up vote 1 down vote accepted

I have seen this error myself. I plan to try the fix in this link:

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