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I have hard drive that crashed and was running windows 7. I have a new drive, but need to get vital data off of old drive. I was successful in making a usb start up with ubuntu. It loads up and the drive is mounted under devices. The problem is that the files I need to get off the drive were stored on the windows desktop and when I select the desktop folder, it is empty. I can see all the other software and programs that were stored on the drive, but not these files.

Any help (in super simple terms, please) is greatly appreciated.

Thanks! Karl

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Could this be a permission issue? Did you try listing the contents of your desktop folder via "sudo ls " in the terminal?

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I did it pulls up Desktop Documents Downloads Music Pictures Public Templates Videos not sure what to do next. – Karl Oct 25 '12 at 20:14

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