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I uninstalled Ubuntu One about two months ago and now I re-installed it. I can still login with my account through the site (Ubuntu One) but the client keeps telling me "The authentication failed".

If I try to use the Recover password option it also fails with telling me that my email address is not recognized (while I can use it with zero issues through the site)

If I attempt to create a new account from the client, it also fails to load the captcha every time.

Something is clearly broken here but I can't figure out what it is. Any ideas?

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1 Answer 1

up vote 2 down vote accepted

cd /tmp wget python

sudo apt-get install --reinstall ca-certificates

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The second line was all it took to fix this issue ( –  Gabriel Oct 30 '12 at 14:15

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