Tell me more ×
Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free, no registration required.
up vote 0 down vote favorite

Trying to reset password in Ubuntu 12.04 installed in a Dell Optiplex X386-32 bits. After pressing Shift key during reboot, getting to Recovery and into root editing, I get this (bold font):

guest-KUGyB7@usuario-OptiPlex-GX620:~$ (blinking prompt here at bottom of screen).

It appears that Dell kidnapped Ubuntu's boot sequence. Please, help!!!

share|improve this question
1  
This is the best how-to on resetting passwords. Were you following this guide? If yes, which step are you stuck at? If you just need to troubleshoot boot problems, this is the best answer. If neither of these help, please provide more detail on exactly what you were doing prior to the issue you have now. Good luck. – Tom Brossman Oct 14 '12 at 9:49

Know someone who can answer? Share a link to this question via email, Google+, Twitter, or Facebook.

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Browse other questions tagged or ask your own question.