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I'm using the most up-to-date version of firefox and flash player. When I go on 4oD and press play I used to get the loading screen showing forever with nothing playing. I then had a search and someone suggested to turn off Ad-Block. So I did and it plays the advertisements. Once the last ad has played it does nothing.

Has anyone else got this problem? Has anyone managed to fix it?

Any help would be appreciated.


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Trying to test but OHMYGOD 4 minutes of adverts just to start playing a video?! –  Oli Oct 11 '12 at 22:02
Well they finished. And the programme started playing. Firefox 16 and the latest Flash is ( Adblock Plus off. Firebug disabled. –  Oli Oct 11 '12 at 22:04
Still not working for me! :/ And yes the adverts are ridiculous! Thanks for your help though. –  lordqwerty Oct 11 '12 at 22:30
If 4OD make you watch an advertisement, before you discover the Digital restrictive management, then they are in breach of contract. The contract being that you watch an advertisement, and they show you a TV program. So a remedy would be for them to make the programs available to you. –  richard Jul 13 at 20:52

5 Answers 5

up vote 9 down vote accepted

I found the solution. The same encryption issue was preventing playback on an Irish video on demand service.

Close all browser windows and then:

  1. Remove the adobe cache:

    rm ~/.adobe -rf
  2. Install hal & hal-info:

    sudo apt-get install hal hal-info
  3. Reinstall adobe player:

    sudo apt-get install flashplugin-installer --reinstall

Credit to TokyoCrusaders92 on this thread.

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I didn't have to reinstall Flash. Very useful answer, thank you. –  Andrew Aylett Sep 28 '13 at 20:53
For anyone trying this in Ubuntu 13.10 and getting the error message E: Package 'hal' has no installation candidate: there's a solution here:… –  Adina G Dec 24 '13 at 20:59

New Flash versions are not supported for most browsers in Linux. You can use Chromium for the newest version (Chromium developers include flash in browser).

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Actually, Chromium does not include Flash in the browser, but Chrome does. –  Flimm Apr 27 '13 at 14:20

I had this exact same problem, starting about 2 weeks ago, on both my linux (lubuntu) machines. My girlfriend's Windows laptop was fine though. I tried disabling adblock, reinstalling flash, reinstalling firefox and various other things. Then I noticed that I was signed in to 4od. I don't remember registering, but perhaps I did. I signed out, and then registered again. It all works fine now. I can use Adblock without problems. I don't know if my registration was funny, or whether a lubuntu or firefox update caused it. It occurred to me that 4od might recognise and block users using Adblock, and my new registration solved this. I don't know, but it worked! I don't think you need to register at all to view things less than 30 days old.

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Thanks! Solved it! :) –  lordqwerty Oct 16 '12 at 12:33

The problem seems to affect NEW content on 4OD - ie older content still works as before. There seems to be an update to the encoding/DRM used for new content which doesn't work on the Linux flash player. The only solution for now, as has been suggested, is to use the YouTube channel instead.

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This appears to be resolved by installing hal with sudo apt-get install hal.

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Can you elaborate a little? –  Seth Jan 23 '13 at 23:50
It appears that somebody else actually posted this answer before me. I was able to resolve simply by insalling HAL as follows: sudo apt-get install hal My platform is actually Mint 14, however I understand this solution applies to other platforms. For more information see the Adobe comment on the issue:… This was quite hard to find. –  Charlie Smurthwaite Jan 24 '13 at 14:35

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