Ask Ubuntu is a question and answer site for Ubuntu users and developers. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I have been using OpenOffice for months. Now when I open up the application, I get a pop up window with the message that "The application Open Office quit unexpectedly while trying to restore its window. Do you want to try to restore its window again?" When I click restore, nothing happens, when I click don't restore, nothing happens, and I am not able to use or quit the program because the window remains. I have trashed the application and re-downloaded it, same problem.

share|improve this question
Do you mean Libre Office or did you actually install Open Office? – Goddard Oct 1 '12 at 18:11
Which version of Ubuntu? Do you have LibreOffice, OpenOffice, or both on your computer? – david6 Nov 19 '12 at 11:01

I will assume you are using the newer libreoffice. For openoffice the procedure will be similar, but the names and directories will be different.

It sounds like some setting kept in one of the hidden files used by libreoffice is troubling the program. More specifically the software knows about a document which it needs to recover but has trouble doing.

libreoffice puts settings in a directory libreoffice, which sits in .config in your user's directory. if you start a terminal and issue ls .config/libreoffice you should see some result (on my computer i get a directory named 3).

By issuing the command mv ~/.config/libreoffice ~/.config/libreoffice_BAK and then restarting libreoffice, libreoffice should start with a clean slate and at least should allow you to use it.

PS. for openoffice i believe the settings directory may be located in ~/.openoffice but this could also be ~/.config/openoffice

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.