I live in Mexico city and in the time I've been involved with Ubuntu I've not seen any local company that offer professional support for Ubuntu.
Is legal/ethical to try to obtain permissions to the Ubuntu archive to provide a better support service?, I have a friend who's trying to obtain upload rights to Debian too.
The idea is that we could provide a more close to Ubuntu/Canonical support for our future customers, however I'm not sure if that would be right.