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Clicking on the icon does nothing. When I try to open it from the command-line I get this error:

pidgin: symbol lookup error: pidgin: undefined symbol: purple_dbus_get_connection

I have updated and upgraded everything. I had this same issue in Ubuntu 10.04 which required me to purge the Pidgin PPA and downgrade all of the Pidgin dependencies. How can this be fixed?

  • I ran sudo ldconfig and tried to run it again but this didn't work.
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The problem might be with your library which is not linked properly.

Open terminal and run sudo ldconfig.

This should fix the issue.

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This also does nothing.. I get the same error message – Steven Sep 12 '12 at 20:27
Try uninstalling pidgin and run ldconfig then install/compile pidgin – devav2 Sep 13 '12 at 6:47
this doesn't work either... I still get the same message – Steven Sep 13 '12 at 14:37

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