Ask Ubuntu is a question and answer site for Ubuntu users and developers. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I've upgraded my Toshiba Portege R500 from Ubuntu 10.04 LTS to 12.04 LTS this weekend. The new system works smoothly, but if it enters the sleep mode, that is, if my laptop idles more than 15 minutes, the screen goes dim and turn to dark, and cannot wake up anymore. I've tried to press the Ctrl-Alt-F? and other keys, nothing works, the keyboard hangs. The mouse/keypad cannot work, either. The only workable key is the 'power'. If I encounter this problem, the only way I can do is to press the 'power' more than 3 second, and turn my laptop off... It's totally inconvenience.

In general, the hanging situation appears if the computer idles awhile and enters the sleep mode. That is, both the login screen and the working environment after login into the system, have the same problem.

Anyone could help me to fix this problem?

Thank you

share|improve this question
can you paste the contents of /var/log/syslog and/or the output of dmesg – Histo Aug 28 '12 at 7:09

You should set the lock switch off in the System Settings/Brightness and Lock.

You can enter the System Settings with pressing down the “windows button” and type system settings.

Well this is not an elegant resolution, but works,

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.