I am a real techno-tard. I need help optimizing my pc performance. Does Canonical offer any online support (such as online chat) to help people like me? I try to understand the posts but the language is just too technical for me to understand what to do to help myself.
Related to support ,
Plus - Gain enough Reputation to Chat on AU Chatroom itself.
Ubuntu also provides Paid support service, refer the Canonical Profesional Desktop Support Service page.
As far as PC performance goes , you can try asking the question in detail description as required. Example