When I do a search for media in each of these drives (which are loaded with movies and TV shows), Plex doesn't find anything. When I searched my music folder, it only found two artists (and I have at least 20). I am fairly new to Ubuntu, and I am lost as to where to start. Any ideas? I am using Ubuntu 12.04 64-bit.
I had this problem as well. I am using Ubuntu 13.10 and Plex MediaServer 0.9.1107.
It was a problem with the permissions on the files and folders I copied across to the system. So if you right click on the folder (e.g. Movies) left click on properties. Select the permissions tab. And make sure the 3 drop down menus are set to read/write or read.
Then update the media server again. It should find the files (As long as they are named correctly).
Try adding Plex to the plugdev group.
Open a terminal (Press ControlAltT) and enter
Verify that plex was added to the plugdev group by entering:
which should display what groups plex belongs too. Next, reboot the computer and start plex to verify this corrected the problem.
I had that at first, it was erratic.
Then I found that you have to follow their naming conventions (ish)
Mostly it's this:
Usually then it's easier to just delete the section out of Plex and re-add it. If you want to force it to re-do just one show, go to the show in plexweb and click the Unmatch link then re-scan, that seems to (eventually) sort itself out.