Ask Ubuntu is a question and answer site for Ubuntu users and developers. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I want to ask you something. I tried to create a new user account on Ubuntu 12.04, but, when I am in the "User Accounts" window and I go left-down (where the "+" sign is), I can't click on it. It's not click-able.

share|improve this question
up vote 8 down vote accepted

You must click on Unlock button in the upper-right corner first, enter your password, and then you can add/modify users.

enter image description here

Notice that after that, the + is now black and can be clicked, instead of gray:

enter image description here

share|improve this answer
thank you @izx! – Klaus Aug 11 '12 at 11:11
it's done! :) God, my comment must be 15 characters long... – Klaus Aug 11 '12 at 11:20

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.