Take the 2-minute tour ×
Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free.

After reinstalling Ubuntu One using the FAQs tutorial, when I try to log in, Ubuntu gives me the message: "The authentication failed".

I tried to recover the password (even knowing it), clicking on the button "I've forgotten my password", but when I entered my mail address, Ubuntu tells me "Sorry, we did not recognize the email address". I can sign in without problem using the browser.

I am using 12.04 32-bit. Any ideas?

share|improve this question

1 Answer 1

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.