Take the 2-minute tour ×
Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free, no registration required.

I just recently upgraded from 10.04 to 10.10 using the update manager tool.

After the upgrade, I was asked to reboot and it fails with

An error occurred while mounting /media/psf Press S to skip mounting or M for manual recovery

Skipping gives me this:

alt text

Logging in with the command line prompt doesn't bring me to the UI, but stays in terminal mode. I would appreciate next steps to resolving this situation.

I am running Ubuntu on a Parallels 5 VM.

A reboot using recovery mode ends the same way but with this screen I also ran into a mention of mountall having an error, but I'm having trouble replicating the screen at the moment:

alt text

share|improve this question

closed as too localized by Marco Ceppi Feb 2 '12 at 23:54

This question is unlikely to help any future visitors; it is only relevant to a small geographic area, a specific moment in time, or an extraordinarily narrow situation that is not generally applicable to the worldwide audience of the internet. For help making this question more broadly applicable, visit the help center.If this question can be reworded to fit the rules in the help center, please edit the question.

    
A reboot using recovery mode ends the same way but with this screen I also ran into a mention of mountall having an error, but I'm having trouble replicating the screen at the moment. –  Charpkun Dec 12 '10 at 4:44
    
Have a look at this thread art.ubuntuforums.org/showthread.php?t=1485251 –  karthick87 Dec 12 '10 at 5:02
    
thanks for the redirect, didn't really solve my problem but its a more appropriate thread to continue my research –  Charpkun Dec 12 '10 at 8:57
    
I am having the same issue... Has any solution been found for this yet? –  travega May 1 '11 at 23:12
    
This question seems abandoned, there is not further information or activity added to it for several months. I am flagging this to be closed by a moderator. If you think this issue is still affecting you you can flag a moderator to re-open it. –  Bruno Pereira Feb 2 '12 at 23:22

2 Answers 2

“>”..Select the 'Virtual machine' menu item in parallels when your VM is running, select “>”'Reinstall Parallels Tools'....

Your solution only works if you can get the upgrade VM running in the first place.

If it can't mount /media/psf, then you're sunk. Your VM won't finish loading. And choosing "Reinstall Parallels Tools" will lead you to an empty pair of hands - i.e., it just won't work. You can't get to the actual VM because your Parallels tools are trying to load and crashing your loader's intentions. When Parallels drivers crash, your VM crashes.

Parallels forums advises that a "future update" will help 11.04 run. However, for many, the upgrade from 10.10 to 11.04 on the Mac is a disaster. So, your old info is likely lost - unless you had the forethought to backup your /home folder and other stuff, like FireFox bookmarks, et al.

share|improve this answer

I found a solution that worked for me. Try uninstalling parallels tools from your VM. To do this select the 'Virtual machine' menu item in parallels when your VM is running, select 'Reinstall Parallels Tools'. When the ISO mounts run the install script and select the remove option rather than update. Restart your VM and install any new update in Ubuntu if they exits.

Now run the upgrade again and you are away. There should be no more installation issues, however the Parallels tools still do not support 11.04 yet so you will have to do without until Parallels get their act together!

share|improve this answer

Not the answer you're looking for? Browse other questions tagged or ask your own question.