Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I am signed up for the Ubuntu One service, and have my computer added.

Under System → Preferences → Ubuntu One, I have enabled all synchronizations, including for music.

System → Prefereneces → Ubuntu One, it shows this message: "Synchronization Complete".

But, when (via Rhythmbox) I purchase a song, no synchronization occurs. I can see the purchased song on the Ubuntu One web page, but the "Purchased Music" folder in Rhythmbox is empty, and the folder ~/.ubuntuone/Purchased from Ubuntu One is also empty. (So, the only way I can get at the song is to manually download it from the Ubuntu One web site to my computer.)

I thought that these synchronizations should just happen automatically, but it appears that is not the case for me, and I can't figure out why.

Thanks in advance for any help.

share|improve this question

This is probably bug lp:684408, which has been fixed in trunk. A workaround is to do something like

touch "$HOME/.ubuntuone/Purchased from Ubuntu One/xyzzy"

in a terminal; this should get everything syncing down again, and you can then remove that file.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.