Take the 2-minute tour ×
Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free, no registration required.

This question already has an answer here:

I have bought new iball 3.75g modem to connect with Ubuntu1 2.04. But,Ubuntu 12.04 doesn't detect my device. I have already use Gnome ppp tool to detect my modem. But, the tool couldn't detect my modem and shows error message like "no modem found" . What can I do for this problem? please help me. Its urgent.

I don't find any answer yet. help.

siva@siva-XPS-L501X:~$ lsusb

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 004: ID 0408:2fb1 Quanta Computer, Inc.
Bus 003 Device 002: ID 2020:0002
share|improve this question

marked as duplicate by Seth Apr 25 at 19:46

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

1  
Please post the result of lsusb while the modem is connected –  Web-E Jul 25 '12 at 15:02
add comment

3 Answers 3

Official replay from Iball technicalities

Dear sir,

Thank you for contacting iBall Baton Technical support team.

Sorry to inform you that the 3.5G Modem(2.0 )will not work in Ubuntu 12.04 platform.

For any further technical queries please be free to contact iBall Baton Tech. support Team

Contact no : 022-67745100/30815100 Email Id : support@iballbaton.com

For more products detailed information do visit our website - http://www.iballbaton.com

Thanks & Regards,

Technical Support Team

But its worked on My Ubuntu 11.04 with some shell scripts!

share|improve this answer
    
do they comment if it works on 11.04 ? how did you get it to work on 11.04 ? –  josinalvo Oct 5 '12 at 3:23
add comment
sudo modprobe usbserial vendor=0x1c9e product=0x9605

Above is the code you should run to use your iBall 3.5G Modem, shame on iBall developers on saying no for something so simple.

It works, just you just have to run this command every time you start your computer

Don't forget to setup network connection before using it.

share|improve this answer
add comment

just in case if there is a new bee who is looking for this information following is a step by step method

  • Create a mobile broadband connection [choose connect automatically]
  • Run the following command:
sudo modprobe usbserial vendor=0x1c9e product=0x9605
  • Run dmesg to check the configuration of it, I don't know but it shows whether the above command was a success or not?
  • Run lsusb to check the usb devices
  • If its still not working then disable networking and enable it again.

If you are getting confused with terminal things as I was, do this

sudo lsusb -vvv> /tmp/usb_info

then,

go to /tmp/usb_info that document will show you, your usb devices and its information.

share|improve this answer
add comment

Not the answer you're looking for? Browse other questions tagged or ask your own question.