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My computer boots to a black screen, what options do I have to fix it?

My computer will eject the Ubuntu CD after staying about 5 minutes at the Ubuntu logo and go black screen. I am using an external CD drive because the one in my computer does not work, and I think that might be the problem.

I also tried using a usb drive but it didn't work either, any other Linux works.

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marked as duplicate by Jorge Castro, Jjed, hbdgaf, fossfreedom Sep 4 '12 at 11:28

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

    
Welcome to Ask Ubuntu! This question should instead be filed as a bug report, and as such is off-topic, thanks! Instructions on filing a bug report are here. –  Jorge Castro Jul 21 '12 at 21:44
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@JorgeCastro This is an installation problem, and doesn't seem particularly likely to be due to a bug. Aaron: Did you MD5 test the ISO image you used to create the CD and USB flash drive? What are the messages behind the screen with the Ubuntu logo? (See these by pressing Escape or F2 immediately when you first see that screen...the splash screen will go away, then you can wait to see what comes up.) Please edit your question to provide this information. –  Eliah Kagan Jul 23 '12 at 17:16

2 Answers 2

Are you running windows now? If so, I would use Daemon Tools to put the iso onto a disk. Then you have to actually burn the iso on a DVD-R and make it into a live CD, that's how I loaded Ubuntu as my OS on my desktop at home. If even that doesn't work then I would try to put the live CD iso file onto a USB. If all else fails, you're going to have to repair your drive or get a new drive and try again.

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Daemon Tools lets you mount a disk image as a virtual CD/DVD drive. You may want to edit your answer to explain how (and why) you suggest using Daemon Tools to burn the ISO, as it appears you're saying to do. Are you saying to mount the ISO with Daemon Tools and then burn it by telling a CD/DVD burning utility to burn a copy of the "disc" that is "inserted" in the virtual CD/DVD drive? If so, what's the advantage of this over simply burning the ISO image? –  Eliah Kagan Aug 2 '12 at 22:15

First consider minimum requirements before installing like ram and available hard disk space.

If your system fulfills these requirements then I think the problem is a corrputed .iso file that you downloaded. You can check it after booting from it. Press a key when you see the person and keyboard icons at the bottom of the screen, select your language, then select Check disc for defects. (This applies to USB flash drives as well as CD/DVD media.) It will check your media and tell if any file is corrupted.

You can test the .iso file you downloaded, too, though even if that is not corrupted, the burn/write could be corrupted. (If you follow the instructions above and it shows that one or more files are corrupted, you can do this to see if the reason is that the ISO is bad, or if it's because the burn/write went wrong.)

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