Ask Ubuntu is a question and answer site for Ubuntu users and developers. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I have a curious issue. When I burn the ISO and reboot, I'm greeted with the Ubuntu splash screen, then it loads into the Welcome menu. I cannot do anything at this point, can't interact with it, move the menu, etc.

the menu itself is just a giant white box, so I don't know the contents or a way to move past that screen.

Any ideas? this is 12.04, tried both 32 and 64 bit.

Typing this out, I'm going to remove any USB devices and try again.

share|improve this question
Have you MD5SUM the ISO? – Mitch Jun 24 '12 at 16:31
Yep - they checked out the same. – Lokey Jun 24 '12 at 16:50
Can you see the menu by using the USB/CD on another computer? – Aaron Hill Jun 24 '12 at 18:00

Try the alternative installer HERE. This works for me for whenever I have a really old computer that will not run the regular installer.

share|improve this answer
Since this mirror is taking long to load alternatively use this. – atenz Jun 24 '12 at 18:36

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.