Sign up ×
Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free.

I was trying this symbolic link approach because of the problem described here:

After I made the symlink, the installation proceeded further than before, but it eventually asked for my password (in an extra small x-term window within the AIR installation window). When I typed in my password, it told me there was an authentication failure. I tried about 8 times total (on 3 separate install attempts), but even when I was certain I was typing my password correctly, it would tell me there was an authentication error.

Specifically the text in the x-term window was:

TITLEBAR: xdg-su: /tmp/air.x0rSdF/setup
TERM:  This application requires administrative rights to run
Please enter root Password:
su: Authentication failure
Please enter root Password:

Any ideas?

share|improve this question

2 Answers 2

Go to your adobe air installation location via the terminal (for me it's /opt/Adobe AIR/Versions/1.0). In here you'll find the "Adobe AIR Application Installer". Run this "Adobe AIR Application Installer" with sudo (sudo ./Adobe\ AIR\ Application\ Installer). Then you'll be given a window to select your ".air" file. Just select your file and click ok. Then there won't be any password prompt anymore. Worked for me. Hope it'll do good to you too. Good luck :)

share|improve this answer
The above answer gives the exact same suggestion, but in more detail. – Zacharee1 Nov 1 at 12:25
oh, it speaks about the .bin file right??? as per my knowledge it'll install adobe air, what I said was after the above step, that means after (sudo ./AdobeAIRInstaller.bin) adobe air will be installed and then go to the installation directory and run adobe air application installer with sudo permision... – RIzan Zaky Nov 2 at 0:55
pathetic... wonder if the down voter had at least bothered to check whether this answer works at all... – RIzan Zaky Nov 2 at 4:35

This should only be happening if you did not run the Adobe AIR Installer (AdobeAIRInstaller.bin) as root using sudo.

Did you run

sudo ./AdobeAIRInstaller.bin

as in these instructions (step 6)?

share|improve this answer
I'm 90% sure that's how I did that. I wanted to do it again before posting to that effect, but I was trying to do it late at night and it wasn't working. I wanted to start the process over and make sure I had the symbolic links gone from the previous time (the commands sudo ln -s /usr/lib/x86_64-linux-gnu/ /usr/lib/ While trying to make sure I did that, I think I got a little too thorough and deleted the (in term) red files with that name in /usr/lib. Now when I do a locate for, it comes up empty. What sould I do? – Rick Jun 17 '12 at 18:15
@Rick If you accidentally delete a file provided by an Ubuntu package, reinstalling the package is usually the best approach to fixing this. As this search reveals, these files are provided by libgnome-keyring0, so run sudo apt-get --reinstall install libgnome-keyring0 and you should get /usr/lib/x86_64-linux-gnu/ and back. – Eliah Kagan Jun 17 '12 at 20:45
Thanks, I just did that. I hadn't known how to do that. I guess I would have expected reinstallation to be an option in the Ubuntu Software Center. Is it? – Rick Jun 17 '12 at 23:04
This solved my problems of my drives missing. Now I guess I go back to trying the AIR install from scratch and see if that works. – Rick Jun 17 '12 at 23:09
@Rick I don't think you can do that in the Software Center. Of course, you can uninstall a package and then install it again in two separate steps, but that's less advisable because there's potentially more opportunity for something to go wrong in between. The Synaptic Package Manager (provided by the package synaptic, which you can install via the command-line or in the Software Center) does provide this advanced functionality. – Eliah Kagan Jun 18 '12 at 0:50

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.