In our shop we have two Brother printers: HL-5370DW and an MFC-6490CW (the latter is used to print architectural drawings on Tabloid paper).
Both have been in production for some time, and through several Ubuntu upgrades.
Since the upgrade to 12.04 things have broken. Page elements are no longer printed at there correct position, either horizontally or vertically. This occurs (but is not limited to) the following circumstances:
LaTeX generated PDF printed either from command line or eVince.
LibreWriter using standard Avery templates, which we have used for quite some time.
Downloaded PDF documents such as articles or manuals.
In most cases the documents are shifted to the write by a 1/2", but the amount of shift seems different between the HL-5370W and MFC-6490CW.
On Brother's web-site there is acknowledgement that a problem exists:
However, in corresponding with Brother's Technical Support, the best that they could offer me as to use the automated install tool, which simply downloaded the old driver (2.0.3) from 2009 with no change in behaviour. Then they turned around and said that they cannot reproduce the problem:
I am unable to recreate this issue. I made several attempts to print all the print outs are fine.
It may be that there is a generic problem with the print sub-system since I see there is a similar problem with an HP printer:
HP Printer no lining up labels correctly after upgrade
Another data point: Taking the PDFs, and even the PDF generated from LibreWriter to a Windows based machine and printing the documents back to the same printers via the network generates correct output.
So, I am at a loss. Anyone else having similar problems?
advTHANKSance.
