I just experienced an unusual crash: I tried to click on a name entry in the contact list of Empathy. A crash happened. Usually I am asked then if I'd like to report the error to Launchpad, and Launchpad opens. This time the error message was:
"Excuse me. Ubuntu 12.04 noticed an internal error. If you notice further problems try to restart your computer. Send an error report to Launchpad to help removing this problem?"
This time Launchpad did not open automatically. A new window opened and I could read the relevant error report. Later I found the error report in the file /var/crash/_usr_lib_empathy_empathy-chat.1000.crash. Why went the course of action this time differently from other crashes? Why is the file /var/crash/_usr_lib_empathy_empathy-chat.1000.upload empty?