Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

My install isn't working for some odd reason. After I enter the user info it sits there and then crashes and says:

The Installer encountered an Unrecoverable error. A desktop will now be now run so that you may investigate the problem or try installing again.

I hit Enter and then it brings me to the desktop.

This is with the 12.04 LTS desktop CD. No errors were found when I did "Check disc for defects".

share|improve this question
Same problem here. Swizman's solution worked indeed. (altough the credits go this guy 'pecherie' in this forum : ). Seems to happen on older AMD machines only. (didn't have the problem on newer core i5 & 7 systems) Nevertheless , would be better to remove this 'ubiquity-slideshow'alltogether from that iso ,no ? configuration : AMD2500+ , 1Gb Ram - 160Gb HD (IDE) , Asrock KS41 motherboard. Problem mentioned in these bugreports : – user81542 Aug 5 '12 at 22:03
up vote 0 down vote accepted

It's probably possible to work on this problem further to figure out what's going wrong...but it may be easier for you to just download the alternate CD and try installing with that.

Get the .iso image with alternate in its name and with i386 if you want the 32-bit version or amd64 if you want the 64-bit version, regardless of whether your CPU is Intel or AMD.

share|improve this answer

First remove the installer slide show from the live CD before Installing:

Software center > All files > search for "ubiquity-slideshow" > Click on button "Remove"

wait until button "Install" comes up (may take a while).

After this: Installer will work now.

share|improve this answer
It may... Any reasoning to back this up? – hexafraction May 27 '12 at 20:31

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.