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Please provide me a solution how to fix this?

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Do you have proprietary graphics drivers installed? – SirCharlo May 25 '12 at 12:38
@SirCharlo A laptop's backlight is not controlled by the graphics card or graphics drivers. – Eliah Kagan May 29 '12 at 5:25

2 Answers

up vote 3 down vote accepted

Edit "/etc/default/grub" as root.

gksu gedit /etc/default/grub

Now, look for the line that looks like:

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"

Append "acpi_backlight=vendor acpi_osi=Linux" to the end of that line, before the end quotes, so that the line now looks something like this:

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash acpi_backlight=vendor acpi_osi=Linux"

Save and close the file, and run the following command:

sudo update-grub

Now, reboot, and test out the brightness keys. They should be working correctly now.

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Thanks a lot.....it worked :) :) – Rahul May 28 '12 at 11:04
That leaves my screen flickering unless it is on full brightness. – Rob Hyndman Nov 6 '12 at 2:06

Have a look at this bug: https://bugs.launchpad.net/ubuntu/+source/gnome-power-manager/+bug/762670

It's for the XPS 17, but maybe it works on the 15" model too.

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I didnt check ur solution,because the above one worked....still anyways thanks for the effort :) – Rahul May 28 '12 at 11:05

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