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after installing ubuntu one on windows 7 ultimate, when i try to log in, Ubuntu gives me back the message :The authentication failed.

Oh, it's OK. Perhaps I've forgotten the pass. So i clicked I've forgotten my password, but when i enter my mail address, Ubuntu tells me Sorry, we did not recognize the email address.

But i can sign in with no problem using the browser... any ideas?

Thanks in advance.

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try to run Ubuntu in text mode, or after booting press Alt+Ctrl+F1 and try to log in, does it work? –  Misery May 15 '12 at 10:48
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@Misery I think he is asking problems with ubuntu one client in windows 7 –  Web-E May 15 '12 at 11:00
    
Oh, ok :) I thought it was dual boot. –  Misery May 15 '12 at 11:02

1 Answer 1

Not an actual answer but it looks like an unusual number of these popping up, for example see I can't log in to Ubuntu one from windows client. The answer seems to come from a credible source though for me the latest version cured a number of problems. I did however need to reboot before I restarted the Ubuntu One service for it to to work properly. My case is different however because I am on 32 bit XP.

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Please notice that after that answer was given, we have rolled out a fixed 3.0.0, so we are very interested on getting bug reports if these problems persist. –  Roberto Alsina May 15 '12 at 11:51
    
With 3.0.1, it doesn't work either. I didn't try resetting the passwords, but I tried it often and it worked always through the web interface, never in the installation routine. –  jP_wanN Jun 2 '12 at 19:22

protected by Community May 17 '12 at 12:18

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