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I was running 11.10 and wanted to upgrade to 12.04. After it downloaded all the files, it was loading something (this was before the installation started) and the light went out. Now when I turn on my computer and boot up Ubuntu, I just get the logo and it stays there forever. Not even the recovery mode works. I tried booting up from a CD to access my information so I can back up and delete the one I have, but when I try to access the drive it says I do not have permission. Any ideas on how to solve either of those problems? Thanks

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closed as off topic by fossfreedom May 22 '12 at 18:23

Questions on Ask Ubuntu are expected to relate to Ubuntu within the scope defined by the community. Consider editing the question or leaving comments for improvement if you believe the question can be reworded to fit within the scope. Read more about reopening questions here.If this question can be reworded to fit the rules in the help center, please edit the question.

    
Welcome to Ask Ubuntu! This question should instead be filed as a bug report, thanks! Instructions here. –  Jorge Castro Apr 28 '12 at 1:00

1 Answer 1

to get access to files using the LiveCD, try opening nautilus with sudo privileges:

open a terminal (or use Alt-F2) and type gksu nautilus

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