Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I am a newbie to Ubuntu and Linux in general and I am having extreme trouble installing Xubuntu on my computer. The computer I am attempting to install on is a Gateway with Windows XP Home Edition 2002 Service Pack 3 and has an Intel Pentium 4 processor. The CD I have with Xubuntu on works perfectly fine, and I know this because I have tested it on another machine. Everything works fine until I select what I want to do from the booted disk. After selecting "Install Xubuntu" I am brought to a terminal-like area in which I cannot type that lists what I believe to be system functions. (e.g. [5.764016] note: kthrotld[36] exited with preempt_count 3, or Code: Bad EIP value.) I am stuck at this area and am forced to then turn off my computer manually. Please help!

share|improve this question

From the bit of googling I did, it seems this is often a hardware issue. If you can try disabling all the onboard devices you can in the BIOS and install that way.

Then if it works you can re-enable them one at a time. And the one that results in a kernel panic was the unsupported device.

I had a similar issue on FreeBSD with my HP laptop relating to a firewire controller.

share|improve this answer
I disabled every device except for the CD drive and the same thing occurred as previously did. – George Mar 14 '12 at 21:30
Then it's unsupported hardware. – RobotHumans Mar 15 '12 at 3:10

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.