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Today I logged into my ubuntu one account using my webbrowser and after that i saw a screen prompting me to accept some kind of extension of my cloud space to 5 gb. After accepting this, I was unable to find the files I previously uploaded to my ubuntu one acc. So, i'd like to now whether/where can I get my files?

P.S. I don't know whether this matters or not but I haven't visited my account for a long time. Oh, and sorry for my bad English.

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1 Answer 1

up vote 1 down vote accepted

For problems like this, your best bet is to contact our support guys with this form:

https://one.ubuntu.com/help/contact/

Be sure to use the email address associated with your Ubuntu One account so that they know what account is in use.

It is possible that you've created a second account here, so if there are other email addresses you use, it couldn't hurt to mention them in the message.

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