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In large RED text : "The information could not be retrieved. Maybe your internet connection is down?" on the ubuntu one control panel. I am currently connected.

Below is what I've got from u1sdtool --status :

State: LOCAL_RESCAN connection: With User With Network description: doing local rescan is_connected: False is_error: False is_online: False queues: WORKING

Any help would be appreciated.

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  • do you have proxy set on your browser, but not on u1?
    – wim
    Feb 22, 2012 at 2:08
  • I suspect a bug. I have had a few problems over the last few days with u1.
    – Richard Holloway
    Feb 22, 2012 at 9:41

1 Answer 1

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Sounds like it is a bug. To report a bug press Alt+F2 and type ubuntu-bug ubuntuone You will need to register in launchpad to report.

In the mean time I might try sudo rm -rf ~/.ubuntuone

This will remove the user file which may be corrupt then restart ubuntuone.

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