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I have installed Ubuntu 10.10. Then I try to connect Ubuntu One. I can enter my login, but in the preferences Name and E-Mail are "unknown".

  u1sdtool --status
    connection: With User With Network
    description: auth failed
    is_connected: False
    is_error: True
    is_online: False
    queues: IDLE

I tryed also to remove the computers on https://one.ubuntu.com/account/machines/ but "Something has gone wrong"

This also does not help


Soemthing goes terribly wrong. Any idea?

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can you log in online? –  RolandiXor Oct 31 '10 at 21:38
I had Problems for a few hours. But even if the online page works I could'nt connect a new machine. –  burli Nov 2 '10 at 18:52

1 Answer 1

up vote 5 down vote accepted

When you tried the steps listed on the status page, were you prompted to add your computer to Ubuntu One again? You should have been.

If you're getting a 500 error when going to the https://one.ubuntu.com/account/machines/ it may have been intermittent. If you're still getting the error, please send a direct support request to the Ubuntu One team at: https://one.ubuntu.com/support/contact

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I send a message to the support yesterday. Today its working again. I had lots of Machines in my account from all the trys to connect. –  burli Nov 2 '10 at 18:49

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