Take the 2-minute tour ×
Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free, no registration required.

I started Empathy from Ubuntu Terminal and the following Warning occurred:

folks-WARNING **: Error preparing persona store 'eds:1328683152.5139.1@developer-pc': Couldn't open address book ‘1328683152.5139.1@developer-pc’: Cannot open book: Could not create DesktopcouchSession object
Segmentation fault

What should I do ?

share|improve this question

2 Answers 2

This looks like a bug with missing dependencies which are caught only on runtime.

Please install the package libfolks-eds25 if not installed. Hopefully this should fix the problem

share|improve this answer

I had the same issue.

Initially check the system log:

tail /var/log/apport.log

In my case "/usr/lib/empathy/empathy-chat" was crashing.

To deal with it I open the chat from the terminal using the command:

 /usr/lib/empathy/empathy-chat

and looked for the errors.

For me the solution was to remove some of the chats located here:

cd ~/.local/share/TpLogger/logs/

Bottom line: Check the log file, run the program from the terminal, look in Google the error message

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.