Take the 2-minute tour ×
Ask Ubuntu is a question and answer site for Ubuntu users and developers. It's 100% free, no registration required.

The story is that I've managed to install ubuntu on my windows 7 laptop and gives me the choice of which operating system I want to use every time the laptop boots up. However, I have internet on Windows 7. Yet, no internet on Ubuntu. The result I get with this problem is "Sorry, installation of this driver failed.

Please have a look at the log file for details: /var/log/jockey.log."

What is even worse, I have to keep switching back and forth to figure out what you're responses are going to be and what attempts I've tried to get internet access to work on ubuntu.

share|improve this question
    
Welcome to Ask Ubuntu! We need more hardware information to help you, can you look at this question and then edit your question adding the information. In addition, are you having issues with the wired or wireless connection? –  Lekensteyn Feb 7 '12 at 22:05
    
I am having issues that are wireless. –  Patrick j Derilus Feb 7 '12 at 22:08
    
Plus, it is a 64-bit operating system. My processor is Pentium(R) Dual Core CPU. Dunno if that would help. –  Patrick j Derilus Feb 7 '12 at 22:18
    
You need to setup a wired internet connection, which you'll have to use to download and install the wireless drivers. –  Capt.Nemo Feb 7 '12 at 22:18
    
well...take a look at '/var/log/jockey.log' and post the output as an edit to your question ;) I suspect you tried to install the drivers via the 'additional drivers' function in system settings? problem with that is it needs to download the drivers. So as many others suggested, plug your laptop into your router (the ethernet connection should connect automatically) and then try to install the driver again –  Daniel May 31 '13 at 10:07
add comment

2 Answers

You need to connect your computer with a cable to the Internet, once that is done follow the instructions on this page to install your wireless card drivers

That utility will identify your card, download and install the necessary drivers for it. After that you will be able to use your wireless card.

You need an active Internet connection for the utility to work.

share|improve this answer
add comment
 sudo apt-get purge bcmwl-kernel-source broadcom-a-common broadcom-sta-source

and then

 sudo apt-get update

now try to run jockey...

similarly add graphics driver repos. and then try. this worked for me.

share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.