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It says " please have a look at the log file for details: /var/log/jockey.log" and I have no idea where to find this so called file.

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It's in /var/log. Open a terminal (press ctrl-alt-t) and type

gedit /var/log/jockey.log

If you need help figuring out the contents / problem, I suggest you paste the file's contents in a pastebin ( and update your question with a link to it, so we can go have a look.

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