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I can't seem to get my Atheros wireless card to connect. I plugged in an Ethernet cable and applies my updates and checked driver updates but I can't get this laptop to connect wirelessly. What am I missing please help.

sudo lspci just states I have a Qualcomm Atheros QCA9565 card it won't let me post images 

$ sudo rfkill list
Soft blocked: no 
Hard blocked: no

enter image description here

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  • Comments are not for extended discussion; this conversation has been moved to chat.
    – Seth
    Nov 22, 2015 at 1:29

2 Answers 2

Reset to default
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I had an hp laptop, and suffered with similar problems, you can try these things:

  1. if you are dual booting, restart from windows rather than shut down. This works in most cases, if its showing wifi disabled by hardware switch

  2. Plugin your Ethernet cable. Go to settings -> software and updates -> additional drives, there you might find needed driver to download and install.

  3. Sometimes there is a firmware missing. When you boot up ubuntu, after showing ubuntu logo, some text lines appear quoting firmware/driver missing. Search for that firmware online. My broadcam firmware was missing and downloading one fixed it.

These steps helped me, if they don't work for you, i will try finding some other ways.

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  • Thanks for the help I have tried all of that though and I'm out of options. I'm going to try installing Linux Mint and see what happens
    – Trey
    Nov 16, 2015 at 21:51
  • were you getting any firmware missing at the time of boot up?
    – Dhruv Narang
    Nov 16, 2015 at 21:52
  • No just rebooted and no firmware is missing it runs perfect with the Ethernet cable just can't get it to recognize the wireless
    – Trey
    Nov 16, 2015 at 21:57
  • @Trey Mint won't help you there; it's built on Ubuntu and doesn't change much below the graphical level, so every hardware working with Mint will also work with Ubuntu, if set up in the same way.
    – s3lph
    Nov 16, 2015 at 22:00
  • So what are my options at this point I would prefer to run a Linux based OS I switched from Windows 10.1 which I hated and now I cannot connect to my wireless internet
    – Trey
    Nov 16, 2015 at 22:01
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You can get your wifi working using backports 

wget https://www.kernel.org/pub/linux/kernel/projects/backports/2015/09/03/backports-20150903.tar.gz
tar -zxvf backports-20150903.tar.gz
cd backports-20150903
make defconfig-wifi
make
sudo make install

Reboot

After a kernel update the backports will need to be reinstalled with 


cd backports-20150903
make clean
make defconfig-wifi
make
sudo make install

And reboot

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  • Thanks Jeremy. I installed Mint 17.1 and it is working fine but if I decide to run Ubuntu again I'll try it.
    – Trey
    Nov 17, 2015 at 12:48

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