error splicing file:permission denied

Question

I'm new at Ubuntu, I made a copy of all of my important files, from windows, including, pdf's microsoft word documents as well. and when I try to copy them to the Ubuntu desktop from my external hard drive, an error message occurs,

error splicing file:permission denied

I have absolute no idea what to do, but I need my files

Answer 1

There may be folders on your external hard drive that are encrypted. If you attach your external hard drive to a computer that is running Windows and unencrypt the encrypted folders, then the contents of these folders will be readable from Ubuntu.