9

I have just bought a new laptop. Acer v7-582PG. Everything works great with Ubuntu, exept the wireless module. I have tried Ubuntu 13.04 and 13.10 Beta. Still no luck.

It is kind of a new wireless card, so there is very little information out about it.

lspci: 04:00.0 Network controller: Intel Corporation Wireless 7260 (rev 63)

sudo lshw -c network
ubuntu@ubuntu:~$ sudo lshw -c network
  *-network UNCLAIMED     
       description: Network controller
       product: Wireless 7260
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:04:00.0
       version: 63
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: latency=0
       resources: memory:b3500000-b3501fff
  *-network
       description: Ethernet interface
       product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0.1
       bus info: pci@0000:05:00.1
       logical name: eth0
       version: 14
       serial: 08:9e:01:c3:24:50
       size: 1Gbit/s
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full ip=10.0.0.106 latency=0 link=yes multicast=yes port=MII speed=1Gbit/s
       resources: irq:62 ioport:4000(size=256) memory:b3404000-b3404fff memory:b3400000-b3403fff


rfkill list all

ubuntu@ubuntu:~$ rfkill list all
0: acer-wireless: Wireless LAN
    Soft blocked: no
    Hard blocked: no
1: acer-bluetooth: Bluetooth
    Soft blocked: no
    Hard blocked: no
2: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
5
  • You can add information if the card by editing your question. Paste output of following lspci , sudo lshw -c network, rfkill list all
    – Web-E
    Jul 21, 2013 at 9:46
  • Show us the output of nmcli con list, nmcli -p con up id "NAME" iface wlan0 and nmcli -p con status id "NAME" iface wlan0. Where NAME is the name of the wifi you want to connect to given by nmcli con list. Jul 21, 2013 at 11:00
  • since this is a new computer, and the wireless never have worked, I have no saved WLAN yet.
    – Fyksen
    Jul 21, 2013 at 11:09
  • I think this is supposed to work with the driver iwlwifi and appropriate firmware. Please load it and check for messages in the logs: sudo modprobe iwlwifi and then do: dmesg | grep iwl
    – chili555
    Jul 21, 2013 at 13:25
  • I'm not sure where I can find the correct firmwire. And I dont know how to load it ether. Can you point me in the right direction?
    – Fyksen
    Jul 21, 2013 at 13:51

9 Answers 9

9

Further research, primarily here, suggests that simply loading the firmware will be ineffective. http://forum.notebookreview.com/networking-wireless/716325-intel-7260-a-6.html

I suggest you download this to your desktop: http://www.kernel.org/pub/linux/kernel/projects/backports/stable/v3.11-rc3/backports-3.11-rc3-1.tar.bz2 Right-click it and select 'Extract Here.' Now open a terminal and do:

cd Desktop/backports-3.11-rc3-1/
make defconfig-iwlwifi
make
sudo make install

Now reboot and tell us if your wireless is working.

I tested in Ubuntu 13.04 and it compiles perfectly and correctly drives my Intel 6200, but I don't have a 7260 so I can't test further. Fingers crossed! You definitely need the firmware.

12
  • So is it working as expected?
    – chili555
    Jul 22, 2013 at 12:41
  • I tried this but it didn't make any difference Aug 12, 2013 at 13:14
  • @PeterLawrey ,what clues appear in: dmesg : grep iwl
    – chili555
    Aug 12, 2013 at 13:27
  • That doesn't return anything. askubuntu.com/questions/331667/… suggests an old version of the firmware is being loaded. Aug 12, 2013 at 13:31
  • 1
    This does not work for Ubuntu 12.04 Oct 12, 2013 at 17:27
4

Although you didn't confirm it from dmesg, it appears you need and lack the required firmware. Here is a link from my Dropbox: https://dl.dropboxusercontent.com/u/58267392/iwlwifi-7260-7.ucode.zip Please download it to your desktop. Right-click and select 'Extract Here.' Now open a terminal and do:

sudo cp Desktop/iwlwifi-7260-7.ucode /lib/firmware/
sudo modprobe -r iwlwifi
sudo modprobe iwlwifi

Do you have a wireless interface now?

iwconfig

Does it connect? Are there any informative messages here?

dmesg | grep iwl
3
  • None of that worked for me, but downloading and installing linux-3.11.0-rc4, your link to the iwlwifi-7260-7.ucode, and putting it in /lib/firmware worked! Thanks!
    – wulftone
    Aug 12, 2013 at 4:03
  • This one works on Ubuntu 12.04. But I'm wondering if this will work stable as the "iwlwifi-7260-7.ucode" is for Kernel 3.10+ and ubuntu 12.04.3 kernel is 3.8. The iwlwifi-7260-7.ucode can be downloaded from kernel.org: wireless.kernel.org/en/users/Drivers/… Oct 12, 2013 at 17:36
  • Before this, you have to do the steps in the other chili555 answer, the "make defconfig-iwlwifi" steps. Also after you got updates to the Kernel, your wifi will stop working again, you have to repeat the "make" steps and reboot. Oct 12, 2013 at 20:18
0

I tried installing both of those packages (the backport and the iwlwifi-7260-7.ucode), but my computer still isn't detecting a wireless card.

The guy above said it worked by downloading and installing linux-3.11.0-rc4 . Can someone please give instructions on how to do this? Like, how do I add the repository, download it, and install it? Help would be greatly appreciated, as I need to use Linux on this computer for work. Thanks

0

according to http://wireless.kernel.org/en/users/Drivers/iwlwifi , it seems we need a kernel-upgrade; Ubuntu 13.04 use 3.8.0 by default, which can't support n7260

wait for Ubuntu 13.10 is another solution...

I'm upgrading my kernel now ;(

0

I upgraded to the kernel 3.11-8 and both of the network connections work 'out of the box'.

When upgrading you might have a warning such as firmware possibly missing with names of different files needed: I fixed it with apt-file search name_of_the_file and this for each file "probably missing".

0

In order that your wireless card be detected - you have to go to "System Settings" -> "Additional Drivers" and Activate (turn button from grey to green) for your card. On some RTL cards there can be 2-3 or more drivers (I had on my Dell Inspiron 6400) :( - in that case try to turn off one that is not working and turn one next one - until you found right one :(((. Eorked for me (was just 3 ;-))

Hopefully this will help

0

I am using the same hardware as you

   description: Wireless interface
   product: Wireless 7260

Kernel version is

$ uname -a Linux nanak-P570WM 3.11.0-13-generic #20-Ubuntu SMP Wed Oct 23 07:38:26 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

I am using Wireless since long.

Please install the above Kernel version from

http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-saucy/

It should work.

0

for solve install New Package:

wget -N "http://ftp.debian.org/debian/pool/non-free/f/firmware-nonfree/firmware-iwlwifi_0.40_all.deb";

sudo dpkg -i --force-all firmware-iwlwifi_0.40_all.deb;
sudo install -f;
reboot;

source : http://packages.debian.org/jessie/firmware-iwlwifi

-1

Ubuntu 13.10, It resolved for me by :

apt-get install linux-firmware 

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